

Our Customer Care team will contact you in such cases, to make sure you are informed about the substitution. At such times, reserves the right to use different brands of product as long as they are equal in price, performance and quality to expedite the shipment of your order. Product Substitution Policy Occasionally severe back-orders or other conditions could cause a major delay in the delivery of your order. For complete information please see our Returns Policy. We try to make the return process as easy as possible. Non-defective or damaged product in unopened original packaging (subject to re-stocking fee).The product you bought was defective or damaged.We will send you a replacement or money back in the following cases: Our OEM and Compatible products are covered by 30-Days money back program. These cartridges are designed to meet or in some cases even exceed the standards set by the OEM in terms of performance, print quality and page yield. What is a Compatible Product? A compatible cartridge is a cartridge that is not produced by the Original Equipment Manufacturer (OEM). After that, you must contact the OEM company directly. We will handle all warranty issues within the first 30 days of receiving the product. That warranty will vary depending on which brand you are purchasing, and we recommend that you visit the OEM website for exact specifications. We have 32 years of experience shipping sensitive scientific instruments & industrial equipment!ĭon’t see what you are looking for? Use our orange search box on the top right hand corner of this page to customize your search.All OEM product comes with a warranty direct from the manufacturer. We will provide a freight quote to meet your individual needs and work with you if you prefer to use your own carrier.

**Shipping, Handling & Freight fees are dependent on your location. You will find many of our items listed on our website as untested or as parts or repair units even though in they are in good used condition. We do not offer a guarantee as many of our items are purchased by professionals in need of parts and pieces. is a dealer in used and sometimes new Surplus Scientific & Industrial Equipment – we cater to clients in search of items to be used for specific applications. We have experienced customer service representatives standing by ready to help you!īMI Surplus, Inc. We will work with you individually to find the perfect set up for your application.īuy online or give us a call at 78. has a huge inventory of new Ink & Toner for sale.

Dell 5110cn Imaging Drum and Transfer Roller OUF100īMI Surplus, Inc.
